About Us
Contact Us
About the Company
Flowersmart was established in 1993 as a neighbourhood flower shop providing excellent customer service and a high quality product line. Since then, Flowersmart has under gone an impressive expansion in 2004 to 1300 square feet and is now a full service florist. Our clientele have come to trust us with their every day, special occasion, and holiday arrangements. We always welcome new customers, and look forward to hearing from you!
Feel free to call us at 1-888-278-2473 or 905-770-9715
Contact Us
Flowersmart
10520 Yonge St
Richmond Hill,ON L4C 3C7
Additional Information:
Monday to Thursday 9:00 a.m. to 5:00 p.m. Friday 9:00 a.m. to 6:00 p.m. Saturday 9:00 a.m. to 4:00 p.m. Sunday: Closed Holiday hours may vary. To help ensure on-time deliveries during the busy holiday season, please place your order at least one day prior to the following major holidays: Thanksgiving, Christmas Day, New Year’s Day, Valentine’s Day, Easter, Administrative Professional’s Week, Mother’s Day, and Father’s Day. Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Labor Day, Canada Day, Boxing Day, Victoria Day and Civic Holidays.
Areas Served
- Deliveries available to the G.T.A. as far west as Hamilton and east as Burlington
- Same day delivery available if received by 10:30 a.m.
- Local area deliveries between 12:00 p.m. and 5:00 p.m.
| We also deliver to the following facilities | |
| Alert Care Corp | Brookside Court |
| Elginwood Long Term Care | Mackenzie Health Hospital & Long Term Care Residence |
| Mariann Home | Marshall Funeral Home Inc |
| Elgin Mills Cemetery | Sunrise Retirement Residence of Richmond Hill |
Specialty Services
We specialize in the following services:
- Large inventory of fresh flowers
- European dish gardens
- Plants
- Contemporary and traditional arrangements
- High-style floral arrangements
- Silk and dried floral arrangements
- Funeral arrangements
- Wedding designs
- One of a kind giftware
- Antiques
- Unique fashion accessories
- Hand-poured soy candles
Contact Information
If you have any questions or need further information please contact us directly at our toll free number 1-888-278-2473. We’re always here to serve you and make your floral sending experience a pleasure.
Delivery Policy
A local delivery fee of $10.00 will be added to each order (for each item). For deliveries outside of our local delivery area, this fee will vary.
Please note: We do not offer timed deliveries, unless noted for a large timed event or memorial service. Please contact our shop by phone if you have questions or concerns about a delivery time.
All deliveries leave our shop at 12:00pm, with delivery ranging from 12:00pm-5:00pm local or 12:00pm-6:00pm non-local
All major holiday deliveries leave our shop at 9:00am, though delivery times may vary due to the high volume of orders.
Orders must be received before 10:30 a.m. in the recipient’s time zone in order to be delivered the same day. Orders which are received after that time will be delivered the following day.
Please call at any time throughout the day for details regarding delivery to our local funeral home.
We are unable to accept International orders over the Internet, but if you call our shop directly we will be happy to process your order.
Deliveries leaving our shop are able to reach as far west as Hamilton and as far east as Burlington.
Payment Options
We accept the following payment methods:
Visa
MasterCard
American Express
Cancellation Policy
We understand that sometimes plans change and orders need to be delayed or cancelled.
Our store is happy to offer full credits on all cancelled orders, for use at a future time.
If a store credit cannot be issued due to extenuating circumstances, a refund will be processed to the original credit card provided by the customer.
Please note: There is an $8.00 cancellation fee for cancelled and refunded orders.
This charge will be deducted from the total refund amount processed to the customer credit card provided.
For any questions about our cancellation policy, please contact our store at (905)-770-9715 or 1-888-278-2473
Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
