ABOUT US

Flowersmart was established in 1992 as a neighbourhood flower shop providing excellent customer service and a high quality product line. Since then, Flowersmart has under gone an impressive expansion in 2004 to 1300 square feet and is now a full service florist. Our clientele have come to trust us with their floral and holiday basket arrangements. We always welcome new customers, and look forward to hearing from you.

Feel free to call us at 1-888-278-2473.

Owner Tammy 24 years	Gayle 36 years	Linda 10 years

Mira 2 years	Jessica 2 years

• Deliveries available to the G.T.A. as far west as Hamilton and east as Bowmanville
• Same day delivery available if received by 10:30 a.m.
• Local area deliveries between 9:00 a.m. and 6:00 p.m.
• World Wide Servicer also available for an additional fee of $15.00 to $20.00
  
  Click here to view a map of our delivery area.

We also deliver to the following facilities
Alert Care Corp	Brookside Retirement Home
Elgin Manor	Elginwood Long Term Care
Mariann Home	Marshall Funeral Home Ltd
Sixteenth Avenue Place	Sunrise Assisted Living
York Central Hospital

Monday to Wednesday 9:00 a.m. to 6:00 p.m.
Thursday and Friday 9:00 a.m. to 8:00 p.m.
Saturday 9:00 a.m. to 5:00 p.m.
Sunday 12:00 p.m. to 5:00 p.m.

*Holiday hours may vary.

To help ensure on-time deliveries during the busy holiday season, please place your order at least one day prior to the following major holidays: Thanksgiving, Christmas Day, New Year’s Day, Valentine’s Day, Easter, Administrative Professional’s Week, Mother’s Day, and Father’s Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Labour Day, Canada Day, Boxing Day, Victoria Day and Civic Holiday.

We specialize in the following services:

• Large inventory of fresh flowers
• European dish gardens
• Plants
• Contemporary and traditional arrangements
• High-style floral arrangements
• Silk and dried floral arrangements
• Funeral arrangements
• Wedding designs
• One of a kind giftware
• Antiques
• Greeting cards

If you have any questions or need further information please contact us directly at our toll free number 1-888-278-2473. We’re always here to serve you and make your floral sending experience a pleasure.

10520 Yonge Street
Richmond Hill, Ontario
L4C 3C7


FlowerSmart
10520 Yonge St.
Richmond Hill, ON L4C 3C7

A local delivery fee of $7.00 will be added to each order (for each address). For deliveries outside of our local delivery area, this fee will vary.

Orders must be received before 10:30 a.m. in the recipient’s time zone in order to be delivered the same day. Orders which are received after that time will be delivered the following day.



We are unable to accept International orders over the Internet, but if you call our shop directly we will be happy to process your order.

Deliveries leaving our shop are able to reach as far west as Hamilton and as far east as Bowmanville.

     

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.